The application should be submitted within 15 calendar days (including the public holidays) to SOD after client's signature date. (Updated: 29 March 2016)
Checklist:
For updating Residential Address or Personal Particulars
1. Change of Contact Details Form [C2] or
Change of Personal Particulars Form [C5] （Personal Particulars ）(Updated: 12 May 2021)
2. OnePlatform's Personal Details Update Form (Updated: 11 Mar 2014)
3. CS eform
4. Address proof is not required unless it is required by Manulife, or OnePlatform has to conduct further verification with the client’s identity. (Updated: 13 Dec 2017)
For updating correspondence address
1. Change of Contact Details Form ([C2]) (Form CS01a)
2. OnePlatform's Personal Details Update Form
3. CS eform
Manulife Customer Hotline: 21081188 / 25103941