Checklist:
- Effective from September 16, 2018, Zurich accepts scanned encashment requests (Partial surrender/full surrender and maturity forms) from customer’s registered email address and the details are as follows:- Zurich would accept a scanned encashment request received from customer’s registered email address.
- Joint owners can send the encashment request from either of their registered email addresses.
- To prevent duplicate request, it is not necessary to send the original form to Zurich.
- Scanned encashment request should be emailed to [email protected].
- Written cancellation request confirmation letter
- CS eform
- Supplemental Document-Declaration for Data Protection for Zurich International Life Limited ([S5])
Zurich Customer Hotline: 3405 7150 (for general enquiries ONLY)