Important Notice
Premium will be auto-debited on the Auto-pay Date which is determined by the Premium Due Date
| Premium Due Date | Auto-pay Date | Received Date of Rejection Notice |
| 3rd to 16th of the month | 2nd of the month | 11th to 13th of the month |
| 17th to 25th of the month | 16th of the month | 24th to 26th of the month |
| 26th to 31st of the month | 25th of the month | 7th to 9th of next month |
| 1st to 2nd of the month | 25th of preceding month | 7th to 9th of the month |
If the premium fails to be deducted on the Auto-pay Date, the owner will receive a Rejection Notice (for all payment modes) according to the above said schedule ("Received Date of Rejection Notice") informing the owner of unsuccessful deduction and advising him/her that CTF Life will make attempt to deduct the total overdue premium in next month provided the autopay account is still valid AND the date of 2nd transaction is within the Grace Period. (Updated: 19 Mar 2014)
However, if the autopay account is invalid or the date of 2nd transaction is beyond the Grace Period or unsuccessful deduction is resulted for the 2nd transactions again, the owner has to settle the overdue premium by other payment methods before Grace Period so as to keep the policy in force (Updated: 19 Mar 2014)
For example:
If premium due (policy commencement) on 7 Jul, the auto-pay date will set on 2 Jul (advance payment).
If the transaction on 2 Jul was failed, CTF Life will try to attempt the payment for Jul and Aug on 2 Aug.
If unsuccessful deduction is resulted for the 2nd transactions again, the owner has to settle the overdue premium by other payment methods before Grace Period.
Autopay Collection Schedule
- Year 2017 - Autopay Collection via Bank Account and BEA Credit Card (Eng) (Updated: 30 Dec 2016)
- Year 2018 - PS-968 Autopay Collection Schedule in 2018 [Eng] [Chi] (Updated: 17 Nov 2017)
- Year 2019 – Autopay Collection Schedule in 2019 [Eng] [Chi] (Updated: 19 Dec 2018)
For Non Autopay Case (Updated: 19 Mar 2014)
Premium Notice for client
- Premium Notice is generated 30 days before the premium due date.
Premium Reminder for client
- Premium Reminder is generated 14 days after premium due date.
Policy Lapsation Schedule
Year 2017 - Policy Lapsation Schedule
Year 2018 - Policy Lapsation Schedule [Eng] [Chi] (Updated: 17 Nov 2017)
Year 2019 - Policy Lapsation Schedule [Eng] [Chi] (Updated: 19 Dec 2018)
Year 2020 - Policy Lapsation Schedule [Eng] [Chi] (Updated: 20 Dec 2019)
Year 2021 - Policy Lapsation Schedule [Eng] [Chi] (Updated: 6 Aug 2021)
Year 2023 - Policy Lapsation Schedule [Eng] [Chi] (Updated: 6 Jun 2023)
CTF Life Customer Hotline: 28668898