Note: Initial premium / payment is NOT mandatory. The principal will issue pending for reminding of premium settlement after underwriting decision.
(a) Payment Method (ITA) (updated 3 Nov 2016)
| Regular Premium | ||
| Initial Premium | Subsequent Premium | |
| Direct debit | √ | √ |
| Credit Card - VISA / Master Card |
√ | √ |
| Bank Standing Order (BSO) | x | √ |
| Personal Cheque | √ | √ |
| half yearly / yearly | ||
| Bank Draft | √ | √ |
| half yearly / yearly | ||
| Telegraphic Transfer (TT) | √ | √ |
(b) Payment Method (Preferred Choice)
| Regular Premium (Monthly Contribution Only) | ||
| Initial Premium | Subsequent Premium | |
| Direct Debit (3%Discount) | √ | √ |
| Credit Card(3.09% Charge)
- VISA / Master Card - Overseas credit Card |
√
√ |
√
√ |
| Bank Standing Order (BSO) | X | X |
| Personal Cheque | √ | X |
| Bank Draft | √ | X |
| Telegraphic Transfer(TT) | X | X |
| China Union Pay Card | √ | X |
(c) Payment Method (Pacific)(Updated:3 Nov 2016)
| Initial Premium | Subsequent Premium | ||
| Monthly | annually | ||
| Direct Debit (with proof of account provided for initial premium) | √ | √ | √ |
| Credit Card (1.5% charge) | |||
| - Visa/ Master Card | √ | √ | √ |
| - Overseas credit Card | √ | √ | √ |
| Bank standing Order (BSO) | x | √ | √ |
| Personal Cheque | √ | X | √ |
| Bank Draft | √ | X | √ |
| Telegraphic Transfer (TT) | x | X | √ |
(d) Payment Method (Vista and Futura) (Updated:3 Nov 2016)
| Regular Premium | Lump Sum | ||
| Initial Premium | Subsequent Premium | ||
| Direct debit | √ | √ | x |
| Credit Card - VISA / Master Card |
√ | √ | x |
| Bank Standing Order (BSO) | x | √ | x |
| Personal Cheque | √ | √ | √ |
| half yearly / yearly | |||
| Bank Draft | √ | √ | √ |
| half yearly / yearly | |||
| Telegraphic Transfer (TT) | √ | √ | √ |
| Type of Payment | Proof and arrangement | ||||||||||||||
| Direct Debit | For initial premium for linked product, certified copy of Bank statement / ATM card copy / Bank book with client’s full name and whole account number are needed to ensure correct information is sent to the bank for DDA set-up.
For details, please refer to part 1 “Direct debit payment instruction(Hong Kong Dollar only) ” of Method of Payment Form ([M2]) |
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| Credit Card | 1. Credit Card charge (Updated: 18 Jul 2016)
|
2. Recommend to submit the front copy of credit card but not mandatory
3. Any additional charge (e.g. oversea charge) made by your credit card company for collection of your premiums will be met by the payor.
4. Only non-China issued Visa or Mastercard for ILAS policies can be accepted.
For details, please refer to part 2 “Credit card payment instruction 信用卡付款指示” of Method of Payment Form ([M2])
Bank Standing Order (BSO)
1. Payments can only be accepted from a bank account outside Mainland China.
2. Only accept instructions from account held with HSBC or Hang Seng Bank.
3. Any additional charge (e.g. setup fees, change of transaction amount) made by your bank for collection of your premiums will be met by the payor.
4. The client has to set up standing order instruction by themselves. Once the instruction is set up, please send a certified true copy of the instruction slip to us for our record. Please refer to Details of standing order instruction.
Personal cheque
| Payee name: Zurich International Life Limited
1. Named personal cheque (issued by payor): No payment proof required 2. Unnamed cheque: banking statement showing the current account belonging to the payor |
Telegraphic Transfer (TT)
Payments can only be accepted from a bank account outside Mainland China. Please refer to Details of telegraphic transfer payment instruction.
China UnionPay Card (CUP card)
1. Client needs to prepare the below documents before coming to Zurich Customer Care Center (26/F, OIE) in person:
- Original China ID / Passport
- Original proof of address
- Original proof of entry
- Original signed illustration
- A valid CUP card with client’s name printed
- Consultant’s name card
2. Consultant must make the appointment at least one working day in advance and provide appointment details (consultant name and tel. no., no. of customer, appointment date and time, etc.):
- through email [email protected] (cut-off time 4:30pm)
- by calling Customer Care Team at 3405 7201 during office hours
3. Zurich CS will review and make a copy of the required documents. If no outstanding, Zurich CS will collect the premium via CUP card and create a policy number for this case. This will take approximately 15 to 30 minutes to complete the whole process.
Please note that no service charge will be imposed on the CUP payment by Zurich. However, the bank may apply the financial charges on the CUP transactions; therefore, please advice the client to contact the bank for the details of bank charge.
4. Once the payment process is completed, Zurich will give the customer a copy of the payment slip and one of the attached CUP flyer. (Client is required to submit a copy of the payment slip to SOD) Also, Zurich CS will provide the policy number to the consultant. Please write the policy number on the front page of the original application form when submit the original full set of application.The original full set of application to OnePlatform office within 5 business days or refund will be arranged to the client.
5. Please note that CUP payment is only applicable to initial premium for ITA and Preferred Choice.
[CUP flyer], [illustration], [credit card page]
Bank Draft
- Bank’s receipt with policy owner’s full name, full account number, transaction date and transaction amount.
- For bank draft certified by bank on the back of the draft, the wording "purchased by" is not accepted by Zurich since this does not show that the money of the draft is withdrawn from the bank account of the client. Please see the attached example
Dual currency credit Card
Please remind the clients to state ONLY one currency on the credit card mandate as the preferred currency for premium.
For Example, the plan is in HKD and the client would like to make the payment by the dual currency credit card (RMB/USD). If the client states to use RMB, then Zurich will deduct HKD from the credit card (as Zurich do not holding the exchange rate for RMB). However, if the client states to use USD, then Zurich will deduct USD with our fixed exchange rate 7.8 from his credit card.Please find the table in below for your reference.
Third Party Payment refer to Third Party Payment (Updated: 7 Aug 2015)
Zurich Customer Hotline: 3405 7150 (for general enquiries ONLY)