Important
The ownership of Cigna Worldwide Life Insurance Company Limited (“Cigna Life”) was transferred to the Chubb group in July 2022 and Cigna Life had been renamed to “Chubb Life Insurance Hong Kong Limited”. The policies originally under Cigna Life have already been transferred to one of the following companies: (1) Chubb Life Insurance Hong Kong Limited or (2) Cigna Worldwide General Insurance Company Limited. Meanwhile, please note that Chubb Life Insurance Hong Kong Limited and Chubb Life Insurance Company Limited are two different entities currently. To avoid using incorrect provider’s form and information, it is suggested you send Service Log to check the latest policy information. (Updated: 12 Apr 2024)
Client can opt-out through the below methods:
1. Client may call Cigna Customer Service hotline at 2892-2166
2. Client may send request through email to [email protected] directly
3. Client may write-in request to 16/F, 348 Kwun Tong Road, Kwun Tong, Kowloon, Hong Kong
For point 3, if client submits through OnePlatform, please also submit CS eform
Cigna Customer Hotline：25601990 >1>3