New Application - ILAS - CTF Life

Broker Code:9419-9419000-0371645 (Non-Columbus)

                      9116-9116000-0371599 (Columbus)

FTLife will be renamed as Chow Tai Fook Life Insurance (CTF Life) on 22 July 2024, The new business, policy service, and claims' e-forms will be updated to FTLife B.O.S.S. (provider portal) on 22 July 2024. Please download the form from B.O.S.S directly if you cannot find in OnePortal. Starting from 22 July 2024, please submit the new version forms. CTF Life will not accept any old version forms after 21 August 2024.

Product List:

Important Notice

1.  Application forms and related documents must be submitted to CTF Life within 30 calendar days for Hong Kong/non-HK residents from the application form signing date AND it can be completed either in English or Chinese, and also the completed application documents should be submitted to SOD 2 working days before noon for meeting CTF Life’s deadline for processing. Amendment on sign date of any application document is not acceptable. For PRC clients, the application documents must be submitted to CTF Life within 7 working days (including the application sign date) from the application sign date / or verification date, whichever is the earlier.  (Updated: 27 Nov 2018)  

2.  Copy of identification documents and entry proof MUST be verified by advisor with sign date, signature and name of advisors and add "Copy" on every page.  For joint case, if any one of the application documents is signed by both consultants, all of other documents of the same application MUST be signed by both consultants as well; otherwise, the application will be rejected.      

3.  Policy currency may be in USD or HKD (depends on the product features).  Once the policy currency is chosen, it cannot be altered.  

4.  CTF Life will count client's age in last birthday.  Back dating is allowed for Cheers Plus (maximum 6 months).  Back dating is NOT allowed for Oscar. (Updated: 2 Nov 2015)   

5.  Investment Allocation must be integer and min. is 10%.    

6.  CTF Life will accept beneficiary as stated on the application who has insurable interest in case of death of the insured. “Insurable interest” exists when damages or losses to the insured will bring financial losses to the beneficiary of the insurance policy. The list of beneficiary designation has been updated as following: Beneficiary designation (Updated: 18 Jul 2018)

If more than one beneficiary is designated, death proceeds of this policy will be paid to each beneficiary in equal shares unless otherwise specified herein

7.  For Oscar,5 Premium Payment Periods are available (Updated: 3 Nov 2015)

Premium Payment Period (Years)	Issue Age*of Insured	Issue Age*of Policyholder	Initial Contribution Period
5	15 days old – 60 years old	18 – 60 years old	First 18 policy months
10	15 days old – 55 years old	18 – 55 years old	First 24 policy months
15	15 days old – 55 years old	18 – 55 years old	First 30 policy months
20	15 days old – 55 years old	18 – 55 years old	First 36 policy months
25	15 days old – 50 years old	18 – 50 years old	First 36 policy months

 *The age on the last birthday at policy inception.

 8. All samples provided in OnePortal are for REFERENCE only, consultant must fill in all forms with client’s latest information provided. The reference products recommended should be on OnePlatform’s shelf by the time you make the recommendation. No same provider’s products should be recommended unless there are no other suitable products from other providers. (Updated: 19 Nov 2019)

9.With effective from 15 January 2024, there is an update on Vulnerable Customer (VC) definition. If client is a vulnerable customer under CTF Life new definition, please fill in and sign OWM FNA P.12.(Updated: 11 Jan 2024)

 

Checklist

(OnePlatform Internal Document and Principal Document are required to be submitted)

OnePlatform Internal Document  

Hong Kong Resident 

Non HK Resident (Additional Documents)

Please refer to Section 5.1 Residency Definition New Business Underwriting Manual.

1.  Copy of identification document of the Applicant and Proposed Insured 

(*Please refer to the below FAQ / Supplementary guideline: Guidelines on Anti-Money Laundering & Counter-Terrorist Financing for New Business) 

    Copy of a current and valid Hong Kong Identity Card AND Passport / Travel Document

   Applicant and insured need to submit the page of the passport/travel document/visa:

(i) For applicant and insured adult, the passport/travel document/visa pages with following information are required as entry proof:  (i) Applicant’s and insured’s personal particulars; and (ii) Hong Kong Immigration entry chop to confirm (a) date of arrival and (b) date of “permitted to remain” in Hong Kong; or the computer generated landing slip including the information of Applicant’s/Insured’s Name, Passport No., and the

period of abode in HK AND

(ii) All pages must carry the same passport/travel/visa document number in order to prove that they are from same document. Otherwise, FULL passport/travel/visa document from the applicant and the insured is required. 

(iii) IFA must sign and date on all the pages with a declaration to certify that they are true copies from the passport/travel/visa document

PRC Resident (Additional Documents) [MCV Operation Manual] (Updated: 08 Feb 2023)

1.  Copy of identification document of the Applicant and Proposed Insured (*Please refer to the below FAQ / Supplementary guideline: Guidelines on Anti-Money Laundering & Counter-Terrorist Financing for New Business) 

Entry Proof (if applicable):

 (i)  Copy of the passport/travel document/visa page of Applicant’s and insured’s personal particulars; and

(ii)  Copy of the computer generated landing slip with client’s name, travel document number, arrivaldate, conditions and limit of stay in Hong Kong; and

(iii)  Copy of the passport / travel document page with departure chop of resident country of the client. The purpose of this document is to ensure the selling process and signing of newapplication are both completed within Hong Kong, so no entry chop should be enclosed; and

Juvenile: Entry proof is not required. Subject to IFA's declaration with Manager’s signature that he/she has interviewed the child before the application time and found the insured is physically fit.

Birth Certificate or Juvenile ID Card; and

Child clinic/hospital records (for age less than 4).

2. For MSV details, please kindly refer to Mainland Sales Verification-OnePlatform

3. Important Facts Statement for Mainlander Policyholder(IFS-MP) ([I8])- Applicable for Traditional & ILAS product (Assignment, New Application & Top-up).

*The “Important Facts Statement – Mainlanders” (IFS-MP) must be provided upon the submission of all insurance applications starting from 1^st September 2016 (Effective Date), please refer to appendix for details.

4. The People’s Republic of China Addendum (this “Addendum”) PICS_PRC [T1]

*Transition period for the “Addendum” started from 23 Sep 2023 – 31 Dec 2023. With effective on 1 Jan 2024, the “Addendum must be provided upon the submission of all insurance applications. (Updated: 4 Oct 2023)

Owner other than proposed insured (Additional Documents)

Requirement for Spouse (Husband/Wife) or Parent as policy owner

1.    Relationship Proof between Policy Owner and Life Assured

2.    For Life Assured is Juvenile under the age of 12, born in Hong Kong, not in possession of a Hong Kong Identity Card or valid travel document: Copy of a valid Hong Kong Certificate of Birth​​​​​​​

Requirement for Grandparent as policy owner:                                 

1.  Evidence to prove the relationship between the proposed Insured Juvenile, the Parents and the Applicant

Birth certificate of the proposed insured juvenile and Birth certificate of the parents of the insured juvenile; or

Registration Certificate; or

Residence booklet

2.  Declaration of Trust ([D1])

Please refer to NB-906 [Eng] [Chi] (Updated: 24 Feb 2017

For the life insured is Juvenile

Entry proof is not required

Subject to IFA's declaration with Manager’s signature that he/she has interviewed the child before the application time and found the insured is physically fit on Broker Report.

Please refer to Corporate Application for details

Join Owner is Not Accept  

Summary of Identification information  

Procedure For Medical Appointment Arrangement 

1.       IFA Concierge will inform OnePlatform CSD by sending Underwriting Notification (UN) with stating the requested medical exam item(s).

2.       Advisor receives the UN and completes the form “Medical Requirement Requisition Form ([M5])” in accordance with the medical item(s) which is/are stated on the UN.

3.       Advisor arranges appointment with an appropriate doctor/laboratory from CTF Life’s panel doctor and/or laboratory. Full list of doctor’s name and address is available in the Medical Exam List.

4.       Advisor should clearly mention the client’s information such as specific date & time, client’s name, sex, medical exam/laboratory test item(s).

5.       Advisor delivers the completed “Medical Requirement Requisition Form ([M5])” to client and informs the client to arrive the appointed clinic/laboratory for the medical exam on time.

6.       During the medical exam, doctor will fill up the Personal Health Statement for the client. The client should acknowledge all the information is true and signs on the Personal Health Statement. Clinic will directly mail the completed Personal Health Statement and/or medical report to our New Business Department for further underwriting procedure.

Questionnaires

1. Avocation Questionnaire ([A2])

2. Aviation Questionnaire ([A3])

3. Martial Arts Questionnaire ([M4])

4. Mountaineering Questionnaire ([M2])

5. Motor/Motor-cycle Racing Questionnaire ([M3])

6. Power Boat Questionnaire ([P4])

7. Sports Diving Questionnaire ([S7])

For Legend (Updated: 5 Jun 2015)

Answer one health question stated on application form Part 1 Question 5 – Health Declaration

Any incomplete, customer is required to re-declare by using the Supplementary Statement Form for the Application of Investment-linked Insurance

If the answer is “Yes”, application will not be accepted

List of Grade 3A Hospitals and Specially Selected Hospital in Mainland China

For the list of grade 3A hospitals and specially selected hospital in Mainland China, please refer to LO-879 [ENG] [CHI] and [Hospital Address in Simplified Chinese]. (Updated: 3 April 2018)

NB-971 (1) Enhanced Routine Medical Examination Underwriting Guidelines (2) Enhanced “Medical Fee at Company’s Expense” Underwriting Guidelines. More details, please refer to [Eng] [Chi] (Updated: 12 Dec 2017)

 

Service of the CTF Life The GALAWEALTH (Updated: 7 Aug 2024)

In order to maintain the service of the CTF Life The GALAWEALTH to response to the elevated medical cost, service provider continues to offer the following service with effective from 14 Aug 2017:

(1) Medical Examination (2) Free Medical Consultation (3) Tour guide of CTF Life Prestiage Centre

For details please refer to VIP-938 Services of CTF Life Prestiage Centre [Eng] [Chi] (Updated: 16 Aug 2017)

Financial Requirement (Updated: 6 May 2025)

For Financial Proof Underwriting Requirements, please refer Section 3.2 from New Business Underwriting Manual (Updated: 6 May 2025)

Customers’ Background Report [C15]

      

Residential Underwriting 

Country of Iran & Democratic People’s Republic of Korea will not be accepted.  

FAQ / Supplementary guideline 

User Guideline for CTF Life – BOSS Illustration Generation (Please refer page 22-34) (Updated: 21 Oct 2020)

Guidelines on Anti-Money Laundering & Counter-Terrorist Financing for New Business  (Updated: 20 Jun 2019)

Common Health Problems Underwriting Guidelines (Updated: 5 Dec 2017)

For Foreign Account Tax Compliance Act, please refer to www.ctflife.com.hk 

Tailor-made illustration is vaild for one month only from the printed date of client (If the print date & Proposal valid date cannot be shown, the illustration will not be accepted), Please visit www.ctflife.com.hk > Login B.O.S.S. as consultant (login ID: IFA2 / Password: Ifachannel8).  Please be reminded that the password is case sensitive   

LO-797 Change of Smoking Class; Highlights of “Personal Financial Needs Analysis” (Part A) on Applicant Information Analysis Form and “Important Fact Statement” (Part I) on Important Facts Statement and Applicant’s Declarations form (Revised) and Stop acceptance of Supplementary Policy and Service Request for increasing regular premium to original premium amount of Columbus (Updated: 2 Nov 2015)

 

CTF Life Customer Hotline: 28668898