Important Notice
1. Most AIA forms should be submitted to SOD within 10 calendar days after sign date of client.
2. All the form details must be filled in ENGLISH.
3. According to AIA, please read the Requirement for Signature of Witness.
4. Original policy is NOT mandatory
Checklist
1. Request for Cash Surrender ([R3])
Please mark "Policy Maturity" on application form
2. HKID certified copy
3. CS eform
4. Address proof is not required unless it is required by AIA, or OnePlatform has to conduct further verification with the client’s identity. For PRC clients, according to the MCV guidelines, if customers declare their correspondence address is in Hong Kong, address proof is required. (Updated: 24 Oct 2017)
AIA Customer Hotline: 22328888