Important Notice
1. Typically, instructions received by FPI signed 3 months ago are acceptable. However, please note their compliance will reserve the rights to ask for a reason if the receipt date and the sign date exceeds 1 month. (updated: 18 April 2011)
2. A separate document called ‘statement of benefit’ will be printed. This will be needed when surrendering the plan as this will replaced the loss policy document. Please note policy document cannot be reprinted. Normally, it would take roughly around 10 business days for the statement of benefit to be issued. (updated: 18 April 2011)
3. Lost of Policy only applies for policies Reserve / Reserve II/ product type related to bond.
Checklist
1. Loss/Non-Receipt of Policy Document ([L11])
- Client DOES NOT NEED to declare before a Commissioner for Oaths/Solicitor/Notary Public if client submits this form with full surrender document. (Updated: 19 Sept 2017)
2. CS eform
Friends Provident Customer Hotline: 35506188