Important Notice
"MetLife Limited" has been renamed to "FWD Life (Hong Kong) Limited" (Updated: 8 Dec 2020)
New Business Forms
Form [I3] Important Facts Statement for Mainland Policyholder ("IFS-MP") (Updated: 08 Oct 2020) - For details of "IFS-MP" requirement, please refer to Appendix (Updated: 2 Sep 2016)
Form [S2] Self-Certification Form - Individual (Updated: 08 Oct 2020)
Form [S3] Self-Certification Form - Entity (Updated: 08 Oct 2020)
Form [S4] Self-Certification Form - Controlling Person (Updated: 08 Oct 2020)
POS Forms
Form [A2] Application For Self Payment ( Payment by Cash Deposit via bank counter/ATM/Cash Deposit Machine)(Updated: 20 Apr 2023)
Form [A4] Application for Policy Reprint (Updated: 08 Oct 2020)
Form [A5] Application for Suspend Payment of Premium (Updated: 20 Apr 2023)
Form [B1] Beneficiary Change Form (Updated: 20 Apr 2023)
Form [C2] Contact Detail Change Form (Updated: 21 Feb 2023) -(Updated Personal Details)
Form [C4] Contingent Owner Change Form (Updated: 20 Apr 2023)
Form [L2] Life Benefit Payment Option Change Form (Updated: 20 Apr 2023)
Form [P2] Policy Change Form for Venture Investment Linked Plan (Updated: 20 Apr 2023)
Form [P10] Policy Change Form for Messier Investment - Linked Plan (Updated: 20 Apr 2023)
Form [P3] Payment Method Change Form (Updated: 26 May 2021)
Form [P5] Reinstatement / Policy Coverage Change Form (including Reinstatement Option) (Updated: 2 Jun 2021)
Form [P6] Policy Ownership Change Form (Updated: 20 Apr 2023)
Form [P7] Policy Value Withdrawal Form (Updated: 20 Apr 2023)
Form [P8] Policy Termination Application Form (Updated: 08 Oct 2020)
Form [R1] Request for the Change of Servicing Broker (Updated: 24 Aug 2021)
Form [S5] Supplementary Note (For policy administration only) (Updated: 08 Oct 2020)
Form [T1] Third Party Payment Declaration Form (Updated: 20 Apr 2023)
Claim Forms
Form [A6] Application for Cashless Arrangement Service Form (For FWD Life Health-on-the-Peak Medical plan) (Updated: 08 Oct 2020)
Form [A7] Accident Claim Form (Updated: 08 Oct 2020)
Form [C5] Critical Illness Claim Form (Updated: 08 Oct 2020)
Form [D4] Death Claim Form (Updated: 08 Oct 2020)
Form [D5] Disability Claim Form (Updated: 08 Oct 2020)
Form [H1] Hospitalization Claim Form (Claims) (Updated: 08 Oct 2020)
Form [H2] Hospitalization Claim Form (For FWD Life Health-on-the-Peak Medical claim) (Updated: 08 Oct 2020)
Remarks:
Starting from 1 September 2016, apart from new business, Mainland customers must also submit the signed Important Facts Statement (IFS-MP) when submitting NB application and below Policy Services. (For details of requirement, please refer to IFS-MP Appendix
FWD Life Customer Hotline：21991000