Checklist
Basic Requirements:
For Non-Contestable Claim:
1. Claimant's Statement
2. Certified true copy of Death Certificate (updated: 28 Apr 2011)
3. Proof of Age - if not been done previously (updated: 28 Apr 2011)
4. Policy Contract - not required if the deceased is only one of the life insured under a Hospital Protector Plan (updated: 28 Apr 2011)
5. Proof of Relationship to deceased
6. Copy of beneficiary's HKID card/Passport (updated: 28 Apr 2011)
7. Copy of policyowner's HKID card/Passport (updated: 28 Apr 2011)
8. CS eform
For Contestable Claims:
1. Physician Statement (Form C02) (updated: 28 Apr 2011)
2. Medical Reports - may be requested by Manulife (updated: 28 Apr 2011)
3. Agent's Report (please kindly refer to Form [A6])
4. CS eform
For Accidental Death
1. Police Report
2. Coroner's Report (May be)
3. Post-Mortem Report (May be)
4. Newspaper Clipping (May be)
For Death of Insured in Mainland China
1. 死亡公証書
2. 香港身份證註銷証明書
3. 病理診斷証明書
4. 回鄉証副本
5. 火葬紙/入葬紙
6. 照片
7. 骨灰入境紙
8. 香港勞工保險賠償資料
Note:
1. Submit all documents in original
2. Claims Committee may required "死亡公証書要有北京有關部門加簽"
死亡公証書的香港代辦地址:
中國銀行(香港)信託有限公司
香港德輔道中國2號A中國銀行大廈閣樓
Tel no. : 2160 7840
Fax no. :2854 2615
申請香港身份證註銷証明書辦事處:
入境事務處
香港告士打道7號
Tel no.: 2824 6111
Manulife Customer Hotline: 21081188 / 25103941