Important Notice
- The completed claim form must be received by OnePlatform within 15 days after the disease was first diagnosed.
Checklist:
1. Claim Form for the following major diseases (duly completed by both the life insured and the attending physician)
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Form C05: For Coronary Artery Bypass Surgery
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Form C06: For Major Organ Transplantation
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Form C07: For Paralysis
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Form C08: For Kidney Failure
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Form C09: For Myocardial Infarction (with ECG tracings and the blood tests within the first days of admission into the hospital)
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Form C10: For Cancer (with pathology report)
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Form C11: For Stroke
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Form C17: For Multiple Sclerosis
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Form C18: For End Stage Lung Disease
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Form C19: For Parkinson's Decrease
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Form C20: For Progressive Muscular Atrophy
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Form C21: For Terminal Illness
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Form C22: For Total and Permanent Disability
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Form C23: For Systemic Lupus Erythematosus
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Form C24: For Encephalitis
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Form C25: For Severe Rheumatoid Arthritis
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Form C26: For Benign Brain Tumor
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Form C27: For Female Carcinoma-in-situ Benefit
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Form C28: Angioplasty and Other Invasive Treatments for Coronary Artery Disease
2. Detailed Medical report (for other disease not listed above)
3. Other requirements requested by the Claims Committee, if any (e.g. medical report, the employer's sick leave confirmation)
4. Copy of policy owner's HKID card/Passport for living claims
(Claimant’s HKID Card/Passport copy is also required if other than the policy owner)
5. CS eForm
Manulife Customer Hotline: 21081188 /25103941