Claims - Blue (Ex-Aviva)

Checklist for Death Claim

HK Resident Dies in HK Area

1. Original Death Benefit – Claimant’s Statement ([D4]) complete by the Claimant.

2. Certified true copy of HKID / Passport of Life Assured.

3. Certified true copy of HKID / Passport of Policyholder (if Policyholder is not the Life Assured).

4. Certified true copy of HKID / Passport of Beneficiary and Claimant.

5. Certified true copy of Death Certificate of Life Assured.

6. Copy of documentary proof of relationship of the Life Assured / Beneficiary / Claimant.

7. Copy of the police report & newspaper clipping (if applying for the accidental death).

8. CS eform

HK Resident Dies in Mainland China / Overseas Area (Additional Document)

1. Information / documents mentioned in "HK Resident Dies in HK Area"

2. Certified true copy of Death Certificate of Life Assured notarized by China Notary Office (Only for Mainland China case).

3. Certified true copy of the cancel HKID proof issued by the HK Immigration Department.

4. CS eform

Mainlander Dies in Mainland China (Additional Document)

1. Information / documents mentioned in "HK Resident Dies in HK Area"

2. Certified true copy of Death Certificate of Life Assured notarized

3. Certified true copy of cancel household proof of Life Assured.

4. CS eform

Blue Customer Hotline: 35509600 / 35509828 /35509888

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