Important Notice
1.The client has to cancel the bank standing order by himself/ herself.
2. If the client chooses to be paid by telegraphic transfer, bank charges will be deducted from the surrender value of the policy.
3.Please be aware that if client has invested in weekly or monthly dealing funds, there could be a delay in the sale of units, which should be considered when estimating the expected date of remittance. (updated: 6 March 2009)
4.The cut-off time to receive a surrender instruction is 4:30pm on a working day. Instruction received before the cut off time will be processed on the same day basis.
5. The completed form should be signed and sent to FPI no later than 14 days. (Updated: 16 Jul 2020)
Checklist
1. Request for withdrawal / surrender payment ([R3])
Please remarks the "Maturity" on the any place of the form
2. CS eform
3. Certified true copy of the ID
4. Certified true copy of Address Proof
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Client needs to fulfill both principal and OWM address proof requirement.
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For details, please refer to OWM address proof requirement AND FPI - Address Proof Requirement
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Certified with consultant printed full name, signature and date
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Chinese document needs English translation
Payment Method
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Friends Provident DO NOT issue cheque payment.
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Telegraphic Transfer - Bank will charge TT charges to client's account.
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Client should receive money in designated bank account within 3-4 weeks after date of submission.
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FPI reserve the right to acquire additional information should or when we deem necessary
Friends Provident Customer Hotline: 35506188