Important Notice
1. Claimant needs to provide proper written notice of claim to the Claims Department within 30 to 901 days after medical treatment/the date of the incident.
Notes:
1Claim notification period may differ from different products, please refer to contract provision for details.
- Claim Form Part I – to be completed by the claimant
- Claim form Part II – to be completed by the attending physician (at claimant’s cost)
2. Claim Form should be completed according to the instructions given on the form. Claim forms should be attached with all required documents. (Please refer to Required Documents for Claims).
Checklist:
1. Please visit below link for FWD Life documents for different claims and download the documents according to Required Documents for Claims Guideline:
https://www.fwdlife.hk/en/support-claims/make-a-claim/
(Click: Home>Customer Service>Make a Claim)
2. CS eform
FWD Life Customer Hotline：21991000