Important Notice
OnePortal's office address is NOT accepted as correspondence address of client.
Checklist
1. Request for Policy Change Form - Non-Financial ([R4])
2. OnePlatform's Personal Details Update Form
3. CS eform
4. Certified residential address proof (Updated: 17 Jan 2014)
- The address proof is not necessary by Generali if the applicant is a HK or PRC tax resident.Generali may require to collect (additional) information or document on address verification from a customer for other purposes (e.g. group requirements, other local or overseas legal and regulatory requirements.)
- Client needs to fulfill both principal and OWM address proof requirement, for details, please refer to OWM address proof requirement
- Only accepting government bills/ statements, bills of fixed line showing phone number and bank statements; all are required to be dated within 3 months prior to the date arrived at Generali Wording of certified true copy of address proof:"I hereby certify that this is a true first copy of the original document, which I have seen."
Generali Customer Hotline：3187 6187