Important Notice
1. All the form details must be filled in ENGLISH.
2. OnePlatform's office address is NOT accepted as correspondence address of client.
If consultant is the same as the client then OnePlatform office address is acceptable as correspondence address
3. The submission of document must be within 1 month from the sign date
Checklist
1. Request for Personal Details Change Form ([R5])
2. Self-Certification Form (Individual) [S7] or Self-Certification Form (Entity) [S8] or Self-Certification Form (Controlling Person) [S9]
**Remarks: 1) Self-Certification Form is required if client change to overseas (non Hong Kong) mailing address, residential address, and telephone number.
2) Self-Certification Form is not required if client submit the form to update the client signature, email address and re-set Blue Online Service. (Updated: 11 Jan 2021)
3. OnePlatform's Personal Details Update Form
4. CS eform
5. Certified ID copy
The client should also submit a copy of his / her most updated identification document to Blue together with their policy service request unless the same has been submitted before.
Blue Customer Hotline: 35509600 / 35509828 / 35509888