New Application - ILAS - FWD

Broker Code: 25828

Product List:

Important Notice:

1.    Both English and Chinese are accepted to fill in the application form (Application for Life Insurance)

2.    Application Form should be delivered to FWD within 30 days (7 days for non-HKID holders) after the client signs the form, otherwise new application form should be signed. (Updated: 21 Jan 2021)

3.    DDA form have to been submitted with the application document.

4.    Except the application form, other printed copies of forms are accepted.

5.    Please note that the Altitude II and Vintage do not share the same fund list.

6.    Policy Currency for Horizon: HKD only / For Alttitude: USD and HKD / For Alttitude II: USD and HKD

7.    Policy holder must clearly state the instant bonus payment mode on the Application for Life Insurance

Example:  

8. All samples provided in OnePortal are for REFERENCE only, consultant must fill in all forms with client’s latest information provided. The reference products recommended should be on OnePlatform’s shelf by the time you make the recommendation. No same provider’s products should be recommended unless there are no other suitable products from other providers. (Updated: 19 Nov 2019)

9. Please write your FWD individual code on the application form so that you can access client’s information and NB pending memo with your own login. (Updated: 12 Jul 2021). If you do not have FWD individual code, you should write OWM broker code 25828 on the application form.

Checklist

(OnePlatform Internal Document and Principal Document are required to be submitted)

OnePlatform Internal Document

1. Client Data Form

2. Client Agreement (CA form)

3. Financial Needs Analysis Form  ​​​​​​​​​​​​​​[Product Mapping Table]

Principal Document

Hong Kong Resident

1. Application Form (Broker & IFA Version) 

• Please write your FWD individual code (last 5 digits of TR’s Portal ID) on the application form.
• For policy document, ePolicy is issued by default, unless otherwise specified in the application form. (Updated: 12 May 2021)
• Name of Manager and Signature of Manager fill in the full name of broker company with company chop (Updated: 13 Jul 2015)
• Please read the Application Checklist ([A4])
• If policy owner is different from life insured, they should have insurable interest
• Beneficiary can leave blank
• Exchange Rate of USD for Premium should refer to fwd.com.hk updated by each Wed
• For the AFYP > HKD 80,000, simplified underwriting is required.  Please complete Question 19 on the application form. If one of the answers of Question 19 is "YES", please complete the section G on the application form.
• Every individual customer must declare whether he/she is a tax resident of any jurisdiction(s) other than Hong Kong and the U.S. (Declaration relating to Automatic Exchange of Financial Account Information)  If a client is working in Hong Kong but residing in Mainland/Macau and declares “No” in this section, he/she must declare by Addendum that 1) he/she is working in Hong Kong and only subject to Hong Kong taxation; and 2) despite the fact that he/she is residing in Mainland/Macau, he/she is NOT a tax resident of Mainland/Macau.

2. If the customer’s answer is “Yes” or “Not yet decided”,  the licensed insurance intermediary must explain to the customer and help him / her complete the “Important Facts Statement - Policy Replacement  [I3] ".(Updated: 12 Mar 2021)

3. Payment Method

• For Direct Deposits, Bank Draft Cashier Order, Telegraph Transfer, PPS need to submit Premium Payment Declaration ([P5])

4. Personalized illustration and signed by the policy owner

• Year Term and Premium MUST match with application form stated
•  Required for ALL products

5.  Financial Needs and Investor Profile Analysis Form ([F1]) – RPQ is required, please submit p.7 - 10. As OnePlatform FNA is a must form for new application and it is also accepted by FWD, so it’s not a must to submit FWD FNA form at the same time (Updated: 13 Apr 2021)

6 Financial Underwriting requirement, please refer to New Business Manual part 6 (Updated: 21 Aug 2024)

6a. Special Financial Questionnaire  ([S1]) (required if total initial premium exceeds HKD 400,000 or USD 50,000) OR/AND

6b. Financial Analysis Questionnaire ([F4]) (required if total initial premium exceeds HKD 4,000,000 or USD 500,000) OR

6c. Financial Proof, details please refer to New Business Manual part 6 – section 6 (required if total initial premium exceeds HKD 5,000,000)

7. HKID copy

8. Important Facts Statement and Applicant's Declarations (Complex Version)

• Attached when printing illustration for linked product in portal

9. Self-Certification Form for Individual ([S4]) (If applicable)

• An individual client will need to complete the new “Self-Certification Form for Individual if

1) he/she declares “Yes” in the Declaration relating to Automatic Exchange of Financial Account Information on application form; or 2) any of the CRS indicia listed above is found on application documents.

• In the case of CRS indicia is found on application documents, alternatively client can cure the indicia by providing document proof instead of completing the form.

10. Address proof is not required unless it is required by FWD, or OnePlatform has to conduct further verification with the client’s identity.  (Updated: 4 Dec 2017)

Non-Hong Kong Resident or PRC Resident (Additional documents)

For Non-HK Resident or PRC Resident

1. Verified life insured's / application's ID/Passport Copy by Servicing Consultant

2. Verified life insured's / application's Entry Proof by Servicing Consultant (The page of travel documents with client’s personal particulars and the page of travel documents with an official stamp of date of entry or entry ticket by the Hong Kong Immigration Department to prove insured’s/applicant’s presence in Hong Kong on the date of application signed)

3. Relationship Proof (If the Applicant is different from the Insured)

4. The Non-Hong Kong Resident Questionnaire ([N1]) - Applicable to customers lost their landing slip and need ISC Staff to verify and sign at FWD’s Insurance Solution Centre (ISC). (Updated: 6 Mar 2025)

5. Important Facts Statement for Mainland Policyholder ([I2])

- for details, please refer to below:(Updated: 04 Apr 2023)

FAQ / Supplementary Guideline: 

• For New Application, please refer to New Business Manual [Appendix I-XII]
• For the purpose of sales quality assurance and enhancement of customer engagement, FWD have kicked off welcome calls exercise for different channels from 27 Oct 2020. Policies will be selected in random basis and FWD will make a call to the selected client. Please refer to the Outbound Call Scripts for reference (Updated: 5 Nov 2020).

Special Case:

1. For application amendment or application supplementary before the policy issue, please complete the Application Addendum ([A1])

2. Special Arrangement of Premium Payment Application Form for Third Party Payment (only applicable to the following third parties) :

a. Spouse
b. Parent/Child / Grandparent / Grandchild
c. Parent-in-law / Son-in-law / Daughter-in-law
d. Sole Proprietor / Partner of Partnership Company / Director of the Limited Company

**FWD reserves the rights to request the relevant supporting documents (such as address proof, relationship proof, etc)

FWD Customer Hotline：31233123