| Changes applied | Copy of updated Identity Document and Residential Address Proof Required | |
| NO ID copy is submitted before | Non-Permanent HKID copy is submitted before | |
| Change of Personal Particulars
(Change of Age / Sex / ID card no.) |
Required | Required |
| Transfer of Policy Ownership | Required | Required |
| Collateral / Absolute Assignment | Required | Required |
| Financial Payout
1. All Policy Withdrawal (e.g. Loan / policy surrender, bonus withdrawal, etc.) 2. Premium Deposit Account / Suspense account withdrawal 3. Maturity Payment |
Required | Required |
| Additional Coverage
1. Policy Revival 2. Addition of Investment Plus 3. Addition of life coverage 4. Addition of Lump Sum Additional Premium (for PRUuniversal life) |
Required | Required |
Prudential Customer Hotline: 22811333