Claims - Pacific Life

(A)   Death Claim

Important Notes:

  1. Pacific Life must be notified in writing within thirty (30) days from the date of the Death.

Checklist:

1 Death Claim Form ([D3]) Part I

(Completed by the Claimant)

2 Death Claim Form ([D3]) Part II – Attending Physician Report

(Completed by the Deceased’s Last Attending Doctor)

3 Authorization Form
4 Original Death Certificate
5 Original Deceased’s Identity Card
6 Original Claimant’s Identity Card
7 Proof of relationship with the Deceased
8 Original Policy Document
9 Additional information may be required if necessary

(B)   Dread Disease Claim

Important Notes:

  1. Pacific Life must be notified in writing within thirty (30) days from the date of first diagnosis of Dread Diseases.

Checklist:

1 Dread Disease Claim Form ([D4]) Part I

(Completed by the Claimant)

2 Dread Disease Claim Form ([D4]) Part II – Attending Physician Statement

(Completed by the Attending Physician)

3 Medical and Laboratory Test Report
4 Pathological Report
5 Consultation Summary
6 Discharge Summary
7 Sick Leave Certificate
8 Additional information may be required if necessary

(C)   Hospitalization Claim

Important Notes

  1. Pacific Life must be notified in writing within 30 days from the date of admission to Hospital in the event of any claim.

Checklist:

1 Hospitalization Claim Form ([H1]) Part I

(Completed by the Claimant)

2 Hospitalization Claim Form ([H1]) Part II – Attending Physician Statement

(Completed by the Attending Physician)

3 Medical and Laboratory Test Report
4 Consultation Summary
5 Discharge Summary
6 Sick Leave Certificate
7 Original Receipt(s) issued by the Attending Doctor and/or Hospital / Clinic

(*Copies of Receipt(s) are accepted for Hospital Cash Claims only)

8 Additional information may be required if necessary

Website: http://www.pacificlife.com.hk/

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